Deciding on what company to use for a home project is hard. Add to the mix the stress of a disaster inside your home - that decision becomes all the more important!
Using a trusted service provider in your community is key to a stress free outcome. That puts SERVPRO of Victor/Canandaigua at the top of your list. All of our employees are respectful, uniformed, BACKGROUND CHECKED, and professionally trained to provide top tier service when it matters the most.
No matter what room of the home is affected, or what needs to be done, you can trust that the technicians in green are going to take care of everything in the most trustworthy way. Do yourself a favor the next time you see water where it shouldn't be - call in the A-Team!
When a fire happens in your home or office, you don’t call your neighbor with a bucket of water, you call the fire department. Why? Because they’re the best.
Much like when fire, smoke or water damage happens, you don’t call just anybody, you call SERVPRO of Victor/Canandaigua. Why? Because we’re the best.
We pride ourselves in our trained and certified technicians that respond to disasters no matter the day or hour. Where the industry standard is set, our technicians continuously and consistently exceed them. Whether that’s responding to after hour disaster calls within 20 minutes, where the industry standard is an hour. Or responding to the scene between one to two hours, where the industry standard is four hours. Or coming up with a plan of action in 4 hours, where the industry standard is eight hours. SERVPRO of Victor/Canandaigua is a step above the rest. Why? Because we know our customers aren’t just customers, they are people who’ve suffered a loss and their disaster now becomes our disaster.
Hopefully, you never have to learn first-hand about our disaster restoration services, but if you do, you’ll be glad you chose SERVPRO of Victor/Canandaigua!
When a significant traumatic event takes place in your home or business, the area needs to be thoroughly disinfected and cleaned in the shortest time possible. Here are a few reasons why it is crucial to address the cleanup of the situation as soon as possible.
Pathogens can spread fast – After an event that involves significant blood or bodily fluid loss, the risk of blood borne infectious pathogens is very high. Proper trauma cleanup removes all pathogens from the area, cleans the air and neutralizes the risk of spreading it further.
Replacement of fabrics and affected surfaces –Many times, furniture and other surfaces may be stained with fluids and will need replacement. A professional trauma cleaning specialist will be able to ascertain what surfaces can be restored and what surfaces will need replacing, depending on the severity of the event.
Emotional Recovery- Often times, traumatic events that require calling on the services of a professional are devastating to the residents of the home. If it involved the death of a pet or a loved one, returning to the site of the event will be a very negative emotional experience. A thorough professional cleaning of the area will begin the road to recovery for all affected parties. It is also far easier for a professional team who is emotionally detached from the event to complete the cleaning process.
Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety. We will always treat your property and those in grieving with the greatest empathy and respect in the face of trying circumstances. Our team of IICRC certified professionals are prepared to help you and your family on the road to recovery. SERVPRO of Victor/Canandaigua is always here to help, 24/7. (585) 393-0310
So much of our world and daily interactions are still continually being impacted by dealing with the effects of COVID-19. And because of that, SERVPRO of Victor/Canandaigua, has made it a focus to offer FREE preventative cleanings to all First Responders.
We have always supported our fellow First Responders: police officers, firefighters, EMTs, nurses etc., and during these unprecedented times we wanted to give back. While they are out there on the front line, unable to hide in their homes or in their offices, we are offering them the peace of mind that their cars, trucks, and stations are disinfected. So for the foreseeable future, SERVPRO of Victor/Canandaigua wants to do everything we can to make sure that our first responders can go home without fear of passing something on to their loved ones. We are committed to stand by our first responders and to keeping them safe.
Any first responders interested in scheduling a free disinfecting cleaning, please contact (585) 393-0310 today!
SERVPRO of Victor/Canandaigua is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. What does this all mean!? Read for more information below and why it is important for our company to be an IICRC firm…
IICRC Certified Firms must
Present accurate information to consumers and conduct business with honesty and integrity.
Require a technician on all jobs who has been formally trained and passed all required tests.
Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
Maintain liability insurance to protect all parties in the event of an accident.
Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops the Standards for The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and references guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration filed changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
What you need to know about SERVPRO of Guelph…
SERVPRO of Victor/Canandaigua specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. "Like it never even happened."
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Victor/Canandaigua, 585-393-0310
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Victor/Canandaigua, 585-393-0310]
The Premier Cleanup & Restoration Company in the Fingerlakes
Fire and/or water damage can be devastating to deal with. Not only is your life put on hold, but the stress that comes with it can be overwhelming. So, when fire and/or water damage happens to you, trust the experts at SERVPRO of Victor/Canandaigua to make it, “Like it never even happened”.
Our professional technicians have the proper training and equipment to handle any size disaster that may arise, and know how to mitigate the damage quickly in order to prevent further damage from occurring.
Our technicians are available 24/7, because fire and/or water damage rarely happens within normal business hours. And, we guarantee that someone will be onsite within 2 hours of you notifying our office of a loss to begin assessing the damage. If you experience fire and/or water damage give the experts at SERVPRO of Victor/Canandaigua a call at (585) 393-0310 immediately.
When many people think of allergies, they think of springtime, but fall can be just as troublesome as the spring months. Here’s why as the days get shorter, your runny nose, itchy eyes and scratchy throat might worsen.
Ragweed pollinates in the fall. The most common fall allergy is ragweed, a soft-stemmed weed that produces vast amounts of pollen – about a million grains per plant every day! These grains of pollen are so lightweight they can travel up to 400 miles on the wind. Ragweed pollinates from mid-August to October, depending on where you live. According to the Asthma and Allergy Foundation, an estimated 10-20% of Americans suffer from ragweed allergies.
Mold spores are released in the fall. If you are allergic to the spores of mold or other fungi, you likely experience symptoms in the fall. Molds can be found wherever there is moist, organic material. Outdoors, they grow on plants, rotting logs and decaying leaves. Mold spores are released in the fall and spread through the air as crops are harvested and leaves fall to the ground.
Unpredictable weather extends fall allergy seasons. Warm, dry weather that lasts longer than usual in the fall months allows ragweed pollen to linger and continue to cause symptoms. In areas that experience a wetter-than-normal fall, mold spores can circulate later into the season.
Dry indoor air triggers allergy symptoms. As the temperature cools outside, people fire up their heating systems, leading to drier indoor air and increased circulation of dust and pollen. Low humidity inside a home can dry out people out and cause inflammation, triggering allergy symptoms. To prevent problems caused by dry air, aim for an indoor humidity level of 40-50%; use a hygrometer to monitor humidity levels.
The Hydroxyl Generator (or more commonly known as ‘Titan’) is one of the most scientifically-advanced pieces of equipment we use to combat odors due to bio hazard, fire or water damage events.
The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. For any businesses, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!
These generators have been successfully tested on any restoration features that SERVPRO specializes in including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors. An important note: the Titan is NOT intended for mold use.
Here’s a rundown of some additional facts in order to give you the inside scoop, should you ever need to reach out to us for smoke/soot deodorization needs:
When to Use:
When odors, gases and organic pollutants are needed to be remediated
Applications:
Use on fire and flood damage restoration jobs
Use to destroy odors from cigarette smoke, dead body, urine, garbage, airborne VOCs and more
Tips:
Always remove the source of the odor before operation
For optimum performance, a 60%+ humidity level is best. If needed, place a bucket of water or a wet towel behind the machine to allow more moisture to be pulled into the air stream.
Use air movers to circulate the air for thorough air cleaning.
Although purifying an area depends on many variables, a general time guide for purifying a 1,000 cubic foot area with light to moderator odor is 1 to 3 hours.
As always feel free to reach out to SERVPRO of Victor/Canandaigua at any time for more information on pieces of restoration hardware. We have helpful staff willing to explain further any of our services – (585) 393-0310
Here at SERVPRO of Victor/Canandaigua we strive to do our very best to help anyone in need. We pride ourselves on our customer service. All the staff here work hard and diligently to be available for anything that may come up 24 hours a day and 7 days a week. Our office staff are great with customer service and know everything there is to know about SERVPRO as to try and provide the best help to customers.
Our owners have been here from the start and are looked up to as an example of what a restoration business should look like. With the experience comes the knowledge of how to help those in need. If you are ever in need of assistance 24/7 we are here to help!
Call SERVPRO of Victor/Canandaigua at (585) 393-0310
Here at SERVPRO of Victor/Canandaigua, all of our crew chiefs are certified Water Damage Restoration Technicians. Management staff are certified in Applied Structural Drying. We are a certified IICRC firm also. There is a standard for the industry and we follow it closely. We strive to be experts on the standard and SERVPRO stands out from our competition because of the amount of effort we put into training and development in field expertise.
What exactly is the IICRC?
The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry. It's main purpose is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.
When using SERVPRO of Victor/Canandaigua you can rest assured that we hold ourselves accountable to the IICRC standards. For more information on the IICRC visit the link below!
Have you ever had a bad or unpleasant experience with a company? We can assure you that will not be the case with SERVPRO of Victor/Canandaigua. In times of disaster and crisis, it is crucially important to choose a company who will not only get the job done, but look after the client as well.
The SERVPRO team is always ready to make any disaster "Like it never even happened." With specialized training, our technicians are well prepared to handle water damage, fire damage, mold remediation, bio-hazard cleanup and much more. Along with the expertise, here at SERVPRO of Victor/Canandaigua you can expect professionalism along with kindness and courtesy.
SERVPRO of Victor/Canandaigua is not only an IICRC certified firm but each of our crew chiefs are certified and ready to go 24 hours a day and 7 days a week. Call us here at (585) 393-0310
Mold (or mould) is a term used to refer to fungi that grow in the form of multicellular thread-like structures called hyphae. Fungi that exist as single cells are called yeasts. Some molds and yeasts cause disease or food spoilage, others play an important role in biodegradation or in the production of various foods, beverages, antibiotics and enzymes.
Mold is also found in damp building materials where it often appears like stains and comes in a variety of colours. A must smell is an indication of microbial growth even when there is no visible growth. If mold is allowed to grow in homes or offices it can contribute to poor indoor air quality. Some molds such as the Dry Rot Fungus, Serpula lacrymans, are highly destructive. For more details about dry rot fungus read Occurrence and Significance of Dry Rot Fungus, Serpula lacrymans.
Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.
Molds release small “spores” into the air. So, when mold grows indoors, the number of mold spores and fragments is usually higher indoors than it is outdoors. These spores are small enough that people can actually inhale them deep into the lungs.
Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:
Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/Heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
Call SERVPRO of Victor/Canandaigua Today! (585)641-0040
If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.
What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Victor/Canandaigua for mold remediation services.
What Not to Do:
Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.
About Our Mold Remediation Services
SERVPRO of Victor/Canandaigua specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.
If You See Signs of Mold, Call Us Today – 585-393-0310
Floods are among the most frequent and costly natural disasters. Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground. Flash floods occur suddenly due to rapidly rising water along a stream or low-lying area.
Know the Difference Flood/Flash Flood Watch—Flooding or flash flooding is possible in your area. Flood/Flash Flood Warning—Flooding or flash flooding is already occurring or will occur soon in your area.
What to do:
Listen to area radio and television stations and a NOAA Weather Radio for possible flood warnings and reports of flooding in progress or other critical information from the National Weather Service (NWS). - Be prepared to evacuate at a moment’s notice. - When a flood or flash flood warning is issued for your area, head for higher ground and stay there. - Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet. - If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water. - Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. - Be especially cautious at night when it is harder to recognize flood danger. - Because standard homeowners insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov.
Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods, and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). Even though some forms of mold can pass value to our lives, other forms of mold can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.
To the Unhealthy
Intrusion of water into your home or place of business can result in mold growth. Water intrusion can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide a food source for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health hazard.
If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disrupted, the mold can release microscopic mold spores which become airborne and can circulate inside your home.
What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Victor/Canandaigua for mold remediation services.
What Not to Do:
Don't touch or disturb the mold.
Don't blow air across any surfaces with visible or suspected mold growth.
Don't attempt to dry the area yourself.
Don't spray bleach or other disinfectant on the mold.
About Our Mold Remediation Services
SERVPRO of Victor/Canandaigua specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.
If You See Signs of Mold, Call Us Today! (585) 393-0310
Molds are found in every environment, and mold spores reproduce rapidly when moisture is present. An Institute of Medicine study found excess dampness indoors encourages the growth of molds and other organisms, causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value. If a property has experienced a water intrusion, SERVPRO of Victor/Canandaigua can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.
Control Moisture, Reduce Mold
Correct any water leaks or standing water.
Remove standing water under cooling coils or air handling units.
Properly Maintain humidifiers, if used.
Replace wet or visibly moldy insulation materials.
Steam cleaning and other methods involving moisture should not be used on any kind of duct work.
It only takes a small water leak, or even excess humidity, for mold to form in your Rochester home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.
If You See Signs of Mold, Call SERVPRO of Victor/Canandaigua Today!! (585) 482-9390
SERVPRO of Victor/Canandaigua was recently awarded with the President's Gold award while at our National Convention in Las Vegas NV. Thank you to our employees and customers for making 2015 a great year!
24/7 Emergency Service
